SUMMARY:

EXPERIENCE:

GETRONICS, Billerica, MA                                                                                                     2000 - 2007

$3B Supplier of ICT Infrastructure and Business Solutions   

Vice President of Engineering and Advanced Networks

Drove efficiencies and developed new delivery capability in Service Engineering and Networking Delivery Operations for a $300M Business Unit.

·         When challenged with modeling and deployment of a large multi-site Wireless network, and a vendor that could not meet targeted cost and delivery requirements, Created a design center to do it ourselves. Then re-trained staff, designed, modeled, and deployed the largest wireless network in the world (1800 sites 55K Access Points).

·         When challenged by large retail clients to reduce failure rates in their sites, formed a team and developed a failure reduction initiative focusing on client specific environment and developed avoidance strategies.  This included training and product redesign that reduced failures by up to 30%, and reducing service cost 5% on a $30M base.

·         When a legacy hardware base presented a growing potential liability as field skills and spares declined,  initiated a Partnership with a 3^rd party to develop a migration product strategy that was a win/win/win allowing Legacy Clients to run their software unaltered on Industry Standard Servers.  Doing so created a $10M+ Revenue upside and eliminated client need to migrate software.

·         When existing service delivery strategy could not be profitably employed for a major new contract, designed a radical new service model that won a $36M contract to support 200,000 assets for the largest school district in the United States.  This also resulted in assisting the company’s transition from a hardware to a service model.

·         When challenged by two $50m+ clients to show added value as a service provider, led a team that developed a failure prediction program that evaluated new equipment buys for two of the top 5 retailers in America.  Recommendations included failure prediction in the clients workspace as well as product change recommendations to improve reliability. The client adopted these recommendations and initiated procurements in excess of $25M and securing our position as the service provide.

WANG LABORATORIES, Lowell, MA                                                                                             1977 - 2000

Manufacturer of computer and Office Automation Products.

Vice President of Development (1994 - 2000)           

Manage Wang’s traditional products to maximize margin contribution while company grew into newer businesses.

·         Led the teams that developed two increasingly powerful generations of minicomputers that represented the core of companies $3B in annual revenue.

·         Proposed and delivered an innovative software licensing strategy to the SW development team that “claimed it couldn’t be done” which prevented unlicensed software usage, resulting in $3M in revenues from unlicensed users associated with Y2K, and provided ongoing license auditing capabilities.

·         Led Wang’s development and reduced Engineering cost by 90% and managed client to minimize impact.  Kept Key talent on board through this all.

·         When Company entered Chapter 11 and needed streamline product offering, pioneered a product strategy that produced the industry’s broadest series of in-box performance upgrades which increased revenues by 50% while maintaining client presence and streamlining product offerings.

·         Assumed the leadership of an internally focused Operating System Group and re-focused it on client and business needs resulting in a six-fold increase in sales and successful Y2K transition for 100,000+ users

·         Developed a number of creative marketing programs based on new technology that allowed clients to try new technology before they committed to buy which doubled hardware revenues versus plans.

Director Hardware Development (1983 - 1994)

Led Product Strategy and Development for Wang’s high end minicomputer products.

·         When a major contract required user counts in excess of those currently supported by the system software invented a system of loosely coupled peer minicomputers which allowed peer to peer file, print, and user sharing increasing capacity by 16 fold.  This innovative approach met the contract requirement and won a US government contract for $1B and was awarded two US Patents and changed Wang’s image from that of a word processing vendor.

·         Led teams of 300+ professionals with budget responsibility for $30M+

·         When client’s needs exceeded throughput capacity led a team that invented a new I/O subsystem based in Intel Microprocessors which increased capacity 4 fold and was awarded US Patents and was used in all future high end systems.

·         Led a pilot manufacturing plant that successfully introduced products to six international manufacturing operations delivering products worth $2B per year.

·         Pioneered Wang’s entry into use of ASIC devices and developed process and standards to control proliferation of vendors used for all subsequent designs.

Hardware Engineer (1977 - 1983)

Hardware Design and leadership of Engineering Design Teams.

·         When presented with a must ship date and a power system that would not pass UL, developed a novel power supply architecture which was the basis for all future Wang power supply designs.

·         When Data integrity was raised as an issue for a new disk controller invented an “on the fly” verify which improved performance by 50X versus prior verification, thus increasing throughput and data integrity.

·         Developed and received patent for reconfigurable memory array.

EDUCATION/CERTIFICATIONS AND DEVELOPMENT:

·         BSEE (cum laude) Lowell Technological Institute, Lowell, MA   1974           Developing Successful Products and Strategy Seminar for Executives,  MIT

·         6 Sigma Green Belt

·         ITIL

AWARDS/RECOGNITION:

·         Holder of four US Patents for Data Processing equipment

·         Wang Key Employee ( one of only 75 in a 30,000 employee company)

Security:

·        Held a US Secret Clearance (made inactive when Wang was purchased by Getronics)